ILL Fines and Fees
Fees, Overdues & Fines
Do I have to pay for ILL materials?
While we do our best to obtain Interlibrary Loan materials for free, very occasionally there is a fee from the lending library which patrons are responsible for paying. The CIIS Library has no control over lending libraries' charges. Most often, fees are associated with articles and dissertations. Some lenders charge fees for lending the actual items, usually between $5 and $20, and some lenders charge similar fees for photocopies. If the requested material is older than five years, it may be held on microfilm, which is more expensive to copy than standard sources.
When you submit a request, you can designate on the form (in the "MaxCost" field) whether you wish to authorize the Library to obtain items that may have an associated fee, or whether you only want items if they are free of charge. The Library will respect the cost parameters indicated; if it would cost more than MaxCost indicated in the request to obtain the item, we will contact patrons to get permission before going further. Payment is due when items are picked up at the Library's Circulation Desk, and can be made through check, cash, or credit card.
Please note that the CIIS Library gets charged fees when the item is ordered from the lending library, regardless of whether you actually pick it up. If you do not end up picking up your item, you will still be held responsible for paying associated fees.
If there is a fee for an item that is delivered electronically or mailed to a distance student (articles/ chapters only), it will be applied to your Koha Library account (CIIS Library Account) when it is delivered. Please note that outstanding fees of $10 or more in your Library account will block you from being able to check out CIIS Library materials.
What is the policy for overdue Interlibrary Loan items?
As of Spring Semester 2013 the Overdue Policy for Interlibrary Loan is:
Overdue notices are sent daily via email. After an item has been overdue for seven days, your ILL account will begin to accrue a $5 per week fine for each late ILL item. After an item has been overdue for three weeks, in addition to the $5 per week fees, your ILLiad account will be blocked and you will not be able to request materials through ILL until you return your overdue item(s). Your CIIS Library account will also be blocked and you will not be able to check out books from the CIIS Library until you return your ILL books.
What is the policy for lost Interlibrary Loan items?
If an ILL item is lost, you will be billed the replacement cost that will be determined by the lending library. Please note that unlike the library policy for replacement of a lost item, ILL does not accept physical copy replacements.
How do I pay my fees or overdue and lost fines?
Fees and fines are posted on your library Koha account. You can pay by cash, check or credit card in person in the Library Office or by calling 415-575-6184.